Terms of service
What Ligara is, what it is explicitly not validated for, who owns the data you put in it, and the limits of what a curve fit can tell you. The commercial terms are still being settled and are marked as such.
These are a draft and are not yet in force. They are published so you can see the shape of the agreement before talking to us, and so the exclusions that matter scientifically are on the record now. The liability and commercial clauses are with legal advisers. Nothing here creates a contract; a signed agreement will.
Not validated for regulated work
This is the most important clause on the page, which is why it is first rather than buried at clause 14.
Ligara is a research tool. It is not validated software and must not be used for regulated purposes. Specifically, it is not intended for and must not be relied on for:
- GLP or GMP work, or any activity under a formal quality system requiring computerised-system validation.
- Regulatory submissions to the MHRA, EMA, FDA or any other competent authority, including data supporting an IND, CTA, NDA or MAA.
- 21 CFR Part 11 or Annex 11 records. There are no electronic signatures, no validated audit trail and no IQ/OQ/PQ documentation.
- Clinical decisions, diagnosis or patient care of any kind. Ligara is not a medical device and has no such marking or clearance.
- GxP-relevant archival. Do not treat Ligara as the system of record for anything you must retain under a regulatory retention obligation.
If your work falls under any of the above, use validated systems for it. We would rather lose the sale than have you discover this during an inspection. No certification or attestation exists: Ligara is not SOC 2 attested, not ISO 27001 certified, and there is no such thing as being “GDPR certified”.
What a number from Ligara is, and is not
The software computes. It does not conclude, and it cannot know whether your assay worked.
You remain the scientist
Every fitted parameter, statistic, descriptor and prediction is an output of a model applied to the data you supplied. Its validity depends on your experimental design, your controls, and whether the model suits the biology — none of which the software can assess.
You are responsible for reviewing output before relying on it, publishing it, or making a decision on it. The quality-control flags are a prompt to look, not a guarantee that the unflagged runs are sound.
No warranty of accuracy or fitness
We work hard on the maths and cross-check it against R, and we publish what that comparison covers. That is evidence of care, not a warranty.
To the extent the law allows, the software is provided without warranty that output will be accurate, that it will match any other package, or that it is fit for a particular purpose. ADMET and other predictions are statistical estimates and should be treated as hypotheses to test, not measurements.
TODO(legal): this exclusion cannot be relied on against a consumer. See clause 05.
You own it. We hold it for you.
- Your data stays yours. Compounds, structures, assay results, curve fits, plate maps, inventory records and anything else you put in remain your property and your intellectual property. Using Ligara transfers nothing to us.
- We use it only to run the service for you. Not to improve a model, not to build a dataset, not to inform anyone else's research.
- It is not used to train any AI model. Not ours, not a third party's.
- You can export it at any time, on every plan including the free one, as XLSX and CSV.
- You can get it out when you leave. Export remains available for a period after a subscription ends, so cancelling does not strand your records.
- We do not claim a licence to publish it or to use your organisation's name as a reference customer without asking you first.
Where the data you upload includes personal data about your staff or collaborators, you are the controller and we are your processor. That needs a data processing agreement, which is separate from these terms. TODO(legal): set the post-termination export window and the deletion date that follows it. The pricing page currently implies 90 days; the two must agree.
Acceptable use and availability
Acceptable use
- One account per person. Do not share credentials — the audit trail is worthless if two people are one login.
- Do not attempt to reach another organisation's data, or test isolation against live tenants. Report it instead; we will not argue about whether it counts.
- No unlawful content, and no personal data you have no basis to hold.
- No automated bulk access beyond normal use without asking us first.
- No reselling or white-labelling access without a written agreement.
Availability
There is no service level agreement on the standard plans, and we do not publish an uptime figure we have not measured over a meaningful period. Saying so is more useful than a number nobody stands behind.
Enterprise engagements can carry availability and support commitments, agreed per engagement.
The desktop application keeps working on your own machine when our infrastructure does not, which is part of why it exists.
Liability, consumers, and governing law
This is the part still with advisers. What is here is the shape; the figures are not settled.
If you are a consumer
Some of our customers are individual academics buying a personal subscription rather than purchasing for an institution. If you are contracting as a consumer rather than a business, you have statutory rights under the Consumer Rights Act 2015 that cannot be excluded, including that digital content be of satisfactory quality and as described.
Nothing in these terms removes those rights, and where a clause here conflicts with them, they win. You also have a statutory cancellation right on a distance purchase. TODO(legal): confirm the 14-day cancellation position and how it interacts with immediate access to the service.
Liability
Certain liabilities cannot lawfully be limited and are not: death or personal injury caused by negligence, and fraud or fraudulent misrepresentation.
TODO(legal): the cap, the excluded heads of loss, and the treatment of data loss are being drafted. We have deliberately not published a figure rather than publish one and revise it — a liability cap that moves after someone has relied on it is worse than one that arrives late.
Termination
You can stop at any time. We may suspend an account for non-payment or for a breach of acceptable use, and we will tell you why and give you a chance to fix it where fixing it is possible. TODO(legal): notice periods, cure periods, and the refund position on mid-term cancellation.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. TODO(legal): confirm whether a consumer's right to bring proceedings locally needs preserving expressly.
When these change
Once terms are in force, a change that materially affects your rights will be notified in advance rather than applied silently, and continuing to use the service after notice will not be treated as agreement on its own.
TODO(legal): set the notice period and the mechanism, and decide whether a dated version history is published here.
Draft 0.1, published 17 September 2026.
Not in force.
Need a binding position before these are finished?
Ask us in writing. See also
privacy, the DPA and
legal status.